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japply

Privacy Policy

Last updated: 2026-10-12

1. Introduction

japply.io ("japply", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at japply.io.

2. Information We Collect

Account Information

When you create an account, we collect your email address and, optionally, your full name. If you sign in with Google, we receive your name and email from Google.

Resume and Application Data

We store the content you create using our platform, including resumes, cover letters, interview preparation data, and job application tracking information. This data is stored securely in your account and is only accessible by you. Generated cover letters, quick-apply applications, interview preps and interview simulations are saved to your account automatically. You can delete them at any time, and they are deleted with your account.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or payment details on our servers. Stripe's privacy policy governs the collection and use of your payment information. Stripe retains payment records according to its own policy, so some payment records may remain with Stripe after you delete your account.

Usage Data

We collect usage events to improve our services, including pages visited, features used, and general interaction patterns. When you are signed in, these events are linked to your account ID. We do not track individual behavior across other websites.

3. How We Use Your Information

  • To provide and maintain our services
  • To process your transactions and send purchase confirmations
  • To generate AI-powered content (resumes, cover letters, interview questions) using Anthropic's Claude API
  • To send transactional emails (account creation, password reset, purchase receipts)
  • To improve our services and user experience

4. AI Processing

When you use our AI features, your resume content and job descriptions are sent to Anthropic's Claude API for processing. Anthropic does not use data submitted through their API to train their models. Cover letters, quick-apply applications, interview preps and interview simulations you generate are saved to your account automatically; other AI output is not stored unless you save it.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with:

  • Hetzner Online GmbH: server hosting (Nuremberg, Germany). Our application and database run on infrastructure we operate ourselves; Hetzner provides the servers.
  • Anthropic: AI content generation (resume content, including any contact details you put in it, for import parsing and the AI generators)
  • Stripe: payment processing
  • Resend: transactional email delivery
  • Cloudflare: CDN and DDoS protection; traffic to japply.io passes through their network

6. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Ownership checks on every request that reads or writes your data, so one account cannot reach another's records
  • Passwords stored only as salted hashes; sessions issued and validated server-side
  • No storage of payment credentials

7. Your Rights

You have the right to:

  • Access your personal data through your account settings
  • Export your resumes as PDF, DOCX, or TXT files
  • Delete your account and all associated data at any time from Settings
  • Correct any inaccurate information in your profile

8. Data Retention

We retain your data for as long as your account is active. When you delete your account, all your data (resumes, cover letters, applications, tokens, profile, feedback messages) is permanently deleted within 30 days.

9. Cookies

We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies. Your theme preference (light/dark mode) is stored in localStorage.

10. International Users

japply.io serves users in multiple countries and supports 6 languages (English, Finnish, German, French, Spanish, Swedish). Our servers are located in Germany (Hetzner, Nuremberg), within the EU. Some of our sub-processors — Anthropic, Stripe, Resend and Cloudflare — process data outside the EU under their respective transfer safeguards. Your data is processed in accordance with GDPR principles regardless of your location.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website.

13. Contact

For privacy-related questions, contact us at [email protected].