Intermédiaire16+ Keywords

Ingénieur Support ATS Keywords

Applicant Tracking Systems (ATS) scan resumes for specific keywords before a human ever sees your application. For Ingénieur Support positions in customer-service, including the right keywords can be the difference between getting an interview and being filtered out. This guide provides the mots-clés essentiels pour votre CV.

Role
Ingénieur Support
Industry
customer-service
Experience Level
Niveau Intermédiaire
Key Skills
technical support, troubleshooting, customer issues

Essential Keywords

High-priority keywords that should appear in your resume for Ingénieur Support positions.

Ingénieur Supporttechnical supporttroubleshootingcustomer issuesCustomer-serviceCRMZendeskTicketingNPS

Additional Keywords

Secondary keywords to strengthen your resume and cover edge cases.

CSATFirst Call ResolutionEscalationSLALeadershipGestion de projetCollaboration transversale

Power Action Verbs

Use these action verbs to describe your accomplishments in customer-service.

Managed
Developed
Implemented
Improved
Coordinated
Analyzed
Created
Executed
Delivered
Optimized

ATS Optimization Tips

Incluez le titre exact du poste dans l'en-tête de votre CV "Ingénieur Support"

Utilisez les termes complets et les acronymes

Placez les mots-clés importants dans le résumé et la section compétences

Reproduisez la formulation exacte de la description du poste

Incluez les mots-clés en contexte dans vos expériences

Utilisez des en-têtes standard: "Expérience", "Formation", "Compétences"

Enregistrez votre CV en .docx pour une meilleure compatibilité ATS

Évitez les tableaux, graphiques et formats inhabituels

Ingénieur Support ATS Keywords FAQs

Common questions about ATS optimization

An Applicant Tracking System (ATS) is software that scans and filters resumes before they reach human recruiters. For Ingénieur Support positions in customer service, 75%+ of resumes are rejected by ATS before a human sees them. Including the right keywords like technical support, troubleshooting, customer issues increases your chances of passing the initial screening.